Somerset Operators — Financial Operations

Outsourced Accounts Receivable

Your accounts receivable department from invoice one — AI-powered follow-up that gets lower middle market companies paid faster, without growing your back office.

Get started How it works

How It Works

Step 1

We become your AR desk

We integrate with your invoicing system and take ownership of the receivables process from the moment an invoice is issued. No handoff lag, no internal setup burden.

Step 2

Proactive engagement

We contact customers while invoices are still within terms — at 30, 60, and 90 days. Professional, relationship-friendly outreach before the invoice is ever past due.

Step 3

Smart, escalating follow-up

AI-driven calls, emails, and texts increase in cadence as due dates approach and pass. Frequency and tone calibrated to the invoice age and account history.

Step 4

Human escalation

Our team steps in personally on accounts that need a human touch — disputes, relationships, or unusual circumstances that require judgment, not automation.

Step 5

Collections backstop

For accounts that go truly delinquent, we manage continued escalation and third-party collections referral so you don't have to. One point of contact, start to finish.

What We Handle

Follow-Up

Invoice Follow-Up

Systematic outreach on every open invoice — no account falls through the cracks while your team is focused on operations.

Reminders

Payment Reminders

Timely, professional reminders before and at due dates — the kind of consistent touchpoint most small companies don't have the bandwidth to send.

Dunning

Escalating Dunning

Structured escalation sequences via call, email, and text. Tone and frequency step up proportionally as invoices age past due.

Disputes

Dispute Triage

We identify disputed invoices early, document the issue, and route to the right person — preventing disputes from quietly aging into write-offs.

Escalation

Human Escalation

Live team members take over when a situation calls for it — negotiating payment plans, navigating relationship sensitivities, or escalating to management.

Collections

Collections Support

Third-party collections referral and coordination for accounts that reach the delinquency threshold. Managed end-to-end so you stay out of it.

Who It's For

Lower middle market B2B companies

If you send invoices to other businesses and you don't have a dedicated AR person — or your AR person is also doing everything else — you're leaving cash on the table every month.

We're built for companies with $1M–$100M in revenue doing business with other businesses: distributors, manufacturers, service companies, staffing firms, logistics providers. Anywhere recurring invoices pile up and follow-up doesn't.

The Problem We Solve

Invoices sit unpaid because nobody has time to call
AR follow-up is inconsistent — some customers get chased, others don't
Disputes go unresolved because they're uncomfortable
Collections feels like an admission of failure, so it never happens
Cash flow suffers while receivables pile up on the balance sheet

Why It Matters

Faster

Cash collection

Consistent early outreach shortens the average time from invoice to payment. Customers who hear from you promptly pay promptly — it's that straightforward.

Lower DSO

Days sales outstanding

DSO is the measure of how long your receivables sit uncollected. Every day you shave off DSO is cash back in your operating account — improving liquidity without a loan.

Freed up

Your team's time

Chasing invoices is low-value, high-friction work. When we handle it, your people focus on customers, operations, and growth — not uncomfortable payment calls.

The throughline: AI scale combined with human judgment, engaged early — so the process never has to get adversarial. We're your AR department, not a collections agency you call after the damage is done.